Privacy Policy

To provide you with the best possible experience, we collect the following types of information:

• Personal Information: Name, email address, phone number, and payment details provided during the booking process.
• Non-Personal Information: Browser type, IP address, device information, and website usage data collected via cookies and analytics tools.
• Communication Data: Messages and inquiries sent to us through WhatsApp, phone, or email.

The information we collect is used solely to improve your experience and deliver our services. Specifically, we use it to:

• Process bookings and provide personalised resort services.
• Send booking confirmations, updates, and important notices.
• Share promotional offers and special packages (only with your consent).
• Improve our website, services, and overall guest experience.
• Comply with legal obligations and respond to lawful requests.

Your privacy is paramount to us. We share your information only in limited circumstances:

• Trusted Service Providers: Third-party vendors such as payment processors who assist in delivering our services.
• Legal Authorities: When required by applicable law, court order, or governmental authority.
• We do not sell, trade, or rent your personal information to any third parties for marketing purposes.

We implement industry-standard security measures to protect your personal data from unauthorised access, alteration, disclosure, or destruction. These include secure servers, encrypted payment processing, and controlled access protocols.

However, please note that no method of transmission over the internet or electronic storage is 100% secure. We encourage you to contact us if you have any concerns about data security.

Our website uses cookies to enhance your browsing experience. Cookies are small data files stored on your device that help us understand how you interact with our site. You may disable cookies through your browser settings; however, some features of our website may not function properly as a result.

You have the right to access, correct, or request deletion of your personal information. To exercise any of these rights, please contact us directly. We will respond to your request within a reasonable timeframe in accordance with applicable law.